Measuring Procurement performance makes it possible to manage, but also to enhance this function. However, accurately measuring the ROI of Procurement is complex because there are many criteria to take into account.
However, the performance of procurement departments makes it possible to enhance the Procurement function within the company and support its contribution.
The tool we offer includes Procurement indicators to help you in your quality approach.
The Procurement function appeared in France in the 1970s. Coming from the quality department, its mission is to manage supplies and Procurement related to the company's production: this is a so-called “support” function.
The objective of the corporate Procurement department is obvious, it is to reduce costs. Since procurement is a source of integration of resources external to the company, procurement performance implies the degree of satisfaction of the internal customer. This involves the development of dashboards with factual evaluation criteria. It is therefore important to propose indicators capable of measuring the level of quality sought in order to base a judgment on objective criteria.